Powerware SeriesEaton 9355 UPS10/15 kVAUser's Guide®
INTRODUCTIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality2Providing outstanding performance and reliabil
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality92UPS ShutdownTo shut down the UPS:1. Press any bu
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality93Chapter 11 UPS MaintenanceThis section explains how to:S
UPS MAINTENANCEEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality94When to Replace BatteriesWhen the indica
UPS MAINTENANCEEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality95Using the UPS Maintenance Bypass SwitchThe
UPS MAINTENANCEEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality96To transfer the load from the UPS to maint
UPS MAINTENANCEEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality97Using the Wall-Mounted Bypass CabinetTo tr
UPS MAINTENANCEEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality98The indicator flashes while transfering
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality99Chapter 12 SpecificationsThis section provides the follow
SPECIFICATIONSEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality100Table 11. Dimensions and WeightsDimensions
SPECIFICATIONSEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality101Table 13. Technical SpecificationsTechnolo
INTRODUCTIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality3The following options for the Eaton 9355 UPS U
SPECIFICATIONSEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality102Table 14. Model Specifications 10 kVA Mod
SPECIFICATIONSEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality103Table 15. Battery SpecificationsBattery Ty
SPECIFICATIONSEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality104
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality105Chapter 13 TroubleshootingThe Eaton 9355 UPS is designed
TROUBLESHOOTINGEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality106ActionPossible CauseAlarm or ConditionOve
TROUBLESHOOTINGEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality107Service and SupportIf you have any questi
TROUBLESHOOTINGEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality108
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality109Chapter 14 WarrantyLimited Factory WarrantyThree‐Phase E
WARRANTYEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality110This Warranty is not valid: if the Product&apos
INTRODUCTIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality4
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Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality5Chapter 2 Safety WarningsIMPORTANT SAFETY INSTRUCTIONSSAVE
SAFETY WARNINGSEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality6Consignes de SécuritéCONSIGNES DE SÉCURITÉ
SAFETY WARNINGSEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality7Advertencias de SeguridadINSTRUCCIONES DE S
SAFETY WARNINGSEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality8
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality9Chapter 3 UPS SetupThis chapter describes:S Equipment insp
UPS SETUPEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality10Floor LoadingWhen planning the installation, con
UPS SETUPEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality11Unloading the Cabinet(s)The following tools are
UPS SETUPEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality122. Remove the four M4 screws securing the stabil
UPS SETUPEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality13NOTE Hold the back of the cabinet so that the b
UPS SETUPEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality14NOTE Support the front and back of the cabinet
UPS SETUPEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality15Two-High UPS CabinetsTo remove a two-high UPS fr
UPS SETUPEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality164. Repeat Steps 1 through 3 to remove the vertic
UPS SETUPEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality178. Reinstall the front cover removed in Step 5.H
UPS SETUPEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality1810. With the cabinet supported, slowly pull the
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality19Chapter 4 UPS InstallationThe Eaton 9355 UPS has the foll
UPS INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality204. Determine your equipment's ground
UPS INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality2110. Verify that the input circuit breaker
Powerware SeriesEaton 9355 UPS10/15 kVAUser's Guide®
UPS INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality22Table 1. Terminal Block Wiring10 kVAInput
UPS INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality23GroundFigure 13. UPS Terminal Block (3-Hi
UPS INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality2413. For UPS only installations, replace t
UPS INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality25**Figure 15. UPS Wiring Diagram
UPS INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality26**Figure 16. UPS with Extended Battery Mo
UPS INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality27**Figure 17. UPS with Input Isolation Tra
UPS INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality28
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality29Chapter 5 Version 1 Wall-Mounted Bypass SwitchInstallatio
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality30W A R N I N GOnly qua
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality316. Remove the interna
Class A EMC StatementsFCC Part 15NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant topar
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality327. Punch holes for th
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality3310. Verify that the U
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality3413. Hardwire the UPS
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality35GroundMaintenanceBypa
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality3614. Hardwire the outp
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality3715. Hardwire the load
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality3818. Wire the AC input
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality39Not UsedNot UsedNot U
VERSION 1 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality40*Figure 27. UPS with
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality41Chapter 6 Version 2 Wall-Mounted Bypass SwitchInstallatio
Requesting a Declaration of ConformityUnits that are labeled with a CE mark comply with the following harmonized standards and EU directives:S Harmoni
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality42W A R N I N GOnly qua
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality43Door LatchDoorFront C
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality447. Remove the interna
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality458. Punch holes for th
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality4611. Verify that the U
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality4714. Hardwire the UPS
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality48GroundMaintenanceBypa
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality4915. Hardwire the outp
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality5016. Hardwire the load
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality51Line 1 Line 2 Line 3G
Special SymbolsThe following are examples of symbols used on the UPS or accessories to alert you to importantinformation:RISK OF ELECTRIC SHOCK - Obse
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality5219. Wire the AC input
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality53Not UsedNot UsedNot U
VERSION 2 WALL-MOUNTED BYPASS SWITCHEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality54*Figure 39. UPS with
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality55Chapter 7 Stabilizing the CabinetNOTE For seismic instal
STABILIZING THE CABINETEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality564. Continue to one of the followin
STABILIZING THE CABINETEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality57M4 ScrewsFigure 42. Stabilizing Br
STABILIZING THE CABINETEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality58
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality59Chapter 8 Extended Battery Module InstallationNOTE A max
EXTENDED BATTERY MODULE INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality60UPS Battery Connector
EXTENDED BATTERY MODULE INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality618. Remove the top fro
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerqualityiTable of Contents1 Introduction 1. . . . . . . . . . . . .
EXTENDED BATTERY MODULE INSTALLATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality62
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality63Chapter 9 CommunicationThis section describes the:S DB-9
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality64Installing Communication Options and Control
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality65Figure 48. Installing Communication Cables3.
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality664. Route the cable(s) to the approximate loc
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality67Communication OptionsThe Eaton 9355 UPS UPS
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality68The cable pins are identified in Figure 51 a
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality69S Industrial Relay Card - is used to indicat
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality70Remote Monitor PanelThe optional RMP can be
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality71Mounting Slots(6 places)NOTE Matches mounti
TABLE OF CONTENTSEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerqualityii10 Operation 81. . . . . . . . . . . . .
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality72To install an RMP:NOTE If mounting to a hol
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality736. To check the operation of the RMP, ensure
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality74Industrial Relay CardThe IRC uses normally-o
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality75Table 6. IRC Wire TerminationsIRC Terminal F
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality76Control TerminalsThe cables should be connec
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality77Remote Emergency Power-offREPO is used to sh
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality78Relay Output ContactsThe UPS incorporates a
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality79Table 7. Programmable Signal InputsSignal De
COMMUNICATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality80
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality81Chapter 10 OperationThis chapter contains information on
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality1Chapter 1 IntroductionThe Eaton® 9355 UPS uninterruptible
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality82The following table shows the indicator status a
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality83The following table shows the basic menu structu
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality84User SettingsThe following table displays the op
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality85Table 9. User Settings (continued)Default Settin
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality86Table 9. User Settings (continued)Default Settin
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality87Normal Mode StartupTo start up the UPS when the
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality88Starting the UPS on BatteryNOTE Before using th
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality89Internal Bypass StartupTo start the UPS when loa
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality90UPS Maintenance Bypass StartupTo start the UPS i
OPERATIONEaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D www.eaton.com/powerquality91Configuring the UPS for EBMsTo ensure maximum ba
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